B3.1 If your country has implemented paperless transactions at the national level, as mentioned in A5.2, has re-engineering and streamlining of business processes been conducted to support cross-border data exchange?
Business process analysis and re-designing of cross-border procedures/processes is a necessary step to support the development and implementation of cross-border paperless data exchange. To eliminate or replace manual and paper-based transactions with paperless transactions, re-engineering and streamlining of business processes must be conducted by taking into account the requirements of cross-border data exchange with dialogue partners.
The country should reach out to actively collaborate with dialogue country partners for establishing cross-border data exchange. High-level political will to collaborate between countries bilaterally, multilaterally or regionally should be established, e.g. through signed agreement, or through a concession on the Framework Agreement on Facilitation of Cross-border Paperless Trade in Asia and the Pacific. Inter-governmental steering group and working groups acts as catalyst among the country's dialogue partners to collaboratively work on business process re-engineering and streamlining of cross-border procedures/processes, legality and other technical issues to support cross-border data exchange. In such initiatives, adoption of international standards and guidelines is of prime importance.
References and Case Studies
- Framework Agreement on Facilitation of Cross-border Paperless Trade in Asia and the Pacific, https://www.unescap.org/resources/framework-agreement-facilitation-cross-border-paperless-trade-asia-and-pacific-0
- Cross-border single window interoperability: a managerial guide (particularly on Chapter 4: D. Connectivity), https://www.unescap.org/sites/default/files/CROSS-BORDER%20SINGLE%20WINDOW%20INTEROPERABILITY.pdf
- Agreement to Establish and Implement the ASEAN Single Window, https://asean.org/?static_post=agreement-to-establish-and-implement-the-asean-single-window-kuala-lumpur-9-december-2005-2
- Intergovernmental Steering Group on Cross-border Paperless Trade Facilitation, https://www.unescap.org/intergovernmental-body/intergovernmental-steering-group-cross-border-paperless-trade-facilitation?page=1